What are Managed Services?

When it comes to your business, you expect your computers and network to perform like they were designed. But unless you can afford multiple in-house employees to watch your corporate systems at all times, that will always be a losing, uphill battle. That is where ATS comes in.

Delegate your technology needs and responsibilities to us at a fraction of the cost. Our Managed Service plans can be tailored to suit your company’s needs and budget to provide more than just IT and help desk support; we become partners with your company to ensure that all your technology runs smoothly so you can focus on what matters most – your business.

Contact Us to learn more about our Managed Service Plans.

When you need technical support, our experienced and capable help desk is there for you and your employees. We will perform all the tricky troubleshooting and vendor management for you so you can get back to business as usual.

Our remote technical support solutions are designed to prevent recurrence of issues by focusing on solving the real underlying causes, and producing automation that streamlines the process. We don’t just strive to defeat the error message you’ve sent us in a ticket – we strive to prevent it from occurring in the first place.

The solutions we discover at the help desk are fed back into our systems so that all of our customers, no matter how big or small, benefit from our collective technology infrastructure.

Reduce potential downtime with our remote server management plans.

Remote server management enables our engineers to monitor, raise alerts, and solve complex problems on your server (and entire network) without interrupting your business or even individual employees. We make sure your server systems meet or exceed your expectations in antivirus, backup, disaster recovery, and more, all from off-site, unencumbered

As with our help desk service, all of the solutions that are implemented or discovered during remote server management are always fed back into our automation systems and knowledgebases, where all of our customers can benefit, regardless of company size.

Contact us today – we may have already solved your problem.

Let’s face it, the Cloud is not just for personal use anymore. More businesses are signing on to Cloud Services than ever before.

Setup a consultation with us – we can help your business find the right path towards modernizing your entire business platform. We even offer services such as “lift-and-shift” which helps you migrate your on-premises server(s) to the modern cloud platform Microsoft Azure.

Managing a physical server at your corporate office is just as easy for us as managing a server in the cloud – everything we do is remote, and programmable. However, Microsoft Azure allows us to increase both “availability” and “scalability” of your servers and services when they are at Azure, which is quite difficult to achieve with a physical server.

Network management allows our IT professionals to monitor network components such as wireless access points and firewalls. Our managed firewall services monitors and strengthens your network against hackers and other attacks. We can also help deploy and maintain a Voice over IP (VoIP) phone system. To put it simply, network management is the process of keeping your network healthy, which keeps your business healthy.
Get to know Microsoft 365 Business Premium – a product created specifically for organizations with less than 300 employees. Better security, improved collaboration, all in one place. Your Chief Security Officer (CSO) has a few helpful ideas to get things started.

Be prepared.
At ATS, we backup both workstation and server data to the cloud. A proper disaster recovery solution with us can can mean the difference between your downtime being hours instead of days, keeping your business running smoothly.